Privacy Policy

In compliance with the European Union’s General Data Protection Regulation (GDPR), this Privacy Policy explains how IAProXpert OÜ collects, uses, and protects users' personal information.

1. Data Controller

IAProXpert OÜ
Reg. número: Ä 50276074 / M1
Säase tn 14, 12918, Mustamäe
Harjumaa, Tallinn, Estonia
Email: legal@iaproxpert.com.

2. Data We Collect

• Identifying data: name, email address, phone number.
• Browsing data: IP address, device type, pages visited.
• Usage data: queries made to the chatbot, prompts, generated content.

3. Purposes of the Processing

• To provide AI services, content generation, and technical support.
• To manage subscriptions, payments, and access to private platforms.
• To send informational communications and updates if the user has given consent.

4. Legal Basis

We process your data based on explicit consent, contractual compliance, and/or legitimate interest, depending on the relationship established with the user.

5. Data Retention

Data will be retained for the duration of the contractual relationship or consent, and subsequently for the legally required period in accordance with tax and service regulations.

6. User Rights

You may exercise your rights of access, rectification, erasure, objection, restriction, and data portability by writing to legal@iaproxpert.com.You also have the right to lodge a complaint with the Estonian Data Protection Authority.

7. International Transfers

In some cases, data may be processed by external providers (such as OpenAI or other LLMs) outside the EEA. We ensure they provide adequate safeguards in compliance with the GDPR.

8. Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

9. Changes to this Policy

We may update this Privacy Policy. We recommend reviewing it periodically. Last updated: 18/05/2025.